Privacy Policy
Alhidaya Travels Privacy Policy
Effective Date: 8/8/2024
Alhidaya Travels ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including booking Umrah travel packages, accessing our website, or contacting us directly.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us directly, such as:
- • Full name
- • Date of birth
- • Contact details (phone number, email address, postal address)
- • Contact details (phone number, email address, postal address)
1.2 Non-Personal Information: We may also collect non-personal information automatically when you interact with our website, such as:
- • IP address
- • Browser type and versionh
- • Pages you visit on our website
- • Time and date of your visit
2. How We Use Your Information
We use your personal information for the following purposes:
- • To process and manage your Umrah bookings and related services.
- • To communicate with you about your bookings, including sending confirmations, updates, and support.
- • To personalize your experience with Alhidaya Travels.
- • To comply with legal and regulatory requirements.
- • To improve our website and services.
3. How We Share Your Information
We may share your information with third parties only in the following circumstances:
- • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as airlines, hotels, transport companies, and payment processors.
- • Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., court orders, subpoenas).
- • Business Transfers: If Alhidaya Travels undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or damage. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- • Request correction of inaccurate or incomplete data.
- • Request deletion of your personal information, subject to certain legal obligations.
- • Object to the processing of your personal information.
- • Request the transfer of your data to another service provider.
6. Opt-Out Instructions
If you wish to opt out of receiving marketing communications from us, you can do so by:
- • Contacting us directly at info@alhidayatravels.co.uk.
- • Clicking the "unsubscribe" link in any promotional email you receive.
Please note that even if you opt out of marketing communications, we may still need to send you service-related communications regarding your bookings or other transactions.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
9. Contact Us
9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
For privacy policy inquiries, contact us at:
Email:info@alhidayatravels.co.uk
Phone: 0203 627 0115